Frequently Asked Questions / FAQ

Frequently Asked Questions

How long does it take to ship after placing an order? Generally, it ships within 1-3 business days.

What payment methods are supported? Currently, we support offline transfers / QR code payments. More online payment options are coming soon.

Can I return or exchange an item? Returns or exchanges can be applied for within 7 days if the item is unused and the packaging is intact. See the return and exchange policy for details.